Our company, Motoary, was started with one simple idea: to provide the highest quality products and service at the absolute best price. Being enthusiasts and riders ourselves, we wanted to share our passion for the powersports industry and commitment with you. That’s why at Motoary, customer satisfaction is our #1 priority.

Questions or concerns? We are willing and able to answer any questions you may have about our products or services. Our shipping and return policies are listed below.

Shipping & Local Pick Up

Most orders are shipped within 1 to 3 business days of receipt of payment. Items with longer handling times will noted in the eBay delivery information. Not all items will ship from our Greensboro, North Carolina location. In order to keep delivery times as short as possible, we use warehouses across the country to ship items from. In some cases, this can cause the estimated delivery time to be inaccurate. If you would like to pick up an item at our shop, we are located at 161 South Walnut Circle, Greensboro, NC 27409.

Alaska, Hawaii, U.S. Protectorates & International Orders

We are able to ship most items anywhere in the world. If you are interested in an item that does not list shipping to your area, please contact us. We will provide you with a shipping quote and an estimated handling time. Most items shipping to Alaska, Hawaii and U.S. Protectorates do not require additional shipping. Any additional fees or surcharges for shipping are not covered by Motoary – this includes shipping surcharges to Hawaii, Alaska, Puerto Rico and more. Please note that orders shipped to international addresses may experience customs delays causing longer than normal delivery times.

Returns & Exchanges

New and unused items may be returned or exchanged within 30 days of purchase. All returns and exchanges must be in original factory packing, including all tags, labels or ID’s. Due to their nature, we cannot return tools, electrical items or chemicals. Please contact us if you have a problem with one of these items. For returns, please use the “Return this item” option in your purchase history or contact us directly through eBay and well be glad to handle the return directly. For exchanges, defective or incorrect items, please contact us prior to returning any item. This helps us handle your return shipment as quickly as possible once it arrives. We will provide you with a prepaid shipping label for any return of a defective or incorrect item received. All closeout items are considered final sales and cannot be exchange or returned under any circumstance.

Contacting Us

If you ever have a question or problem, please let us know. We cannot fix or correct situations we dont know about! Our shop hours are Monday through Saturday, 9am to 6pm Eastern Standard Time and we may be reached directly through eBay using their message system.