• Item is dead on arrival or damaged
• There is a manufacturing fault with the item
• The wrong item was sent to you

4. If you have purchased an item, and decided you would like to return it, the item will need to be returned in brand new condition. If repacking is required or packing damage has occurred we may charge a fee for this decided on a case by case basis.
We must be notified within 7 days of receipt of product if you would like a replacement or refund. Original shipping costs are not refundable.
5. Warranty does not cover any related installation or re-installation costs involved.
6. Transport costs are refundable only in the case where warranty has been duly recognized and accepted by Online Auto Parts. These costs will be limited to the actual shipment costs between Online Auto Parts Warehouse and the client’s delivery address.
7. No refunds or replacement items will be issued prior to the receipt and proper testing and inspection of any goods that are deemed faulty or incorrectly supplied.
8. Please choose your parts carefully and make sure you have your correct vehicle information. If not sure please contact us prior to purchase. We will help to retify when parts are purchaed incorrectly but the return and replace shipping costs are the buyers responsibility.
9. Always contact us through eBay’s “Ask a question” with any issues or problems prior to returning the item/s. With your co-operation we will work hard to resolve any issues quickly.