To the U.S.: Around  1 – 5 working days

To Canada: Expedited shipping 2 – 5 working days by DHL Express

To Australia: Expedited shipping 2 – 5 working days by Aramex Express

To European(UK, Germany, France, Spain…): Around 2 –4 working days by FedEx Priority

Another country: Expedited shipping 3-5 working days, about 3 – 5 working days by Express.

Sometimes Due to stock availability, products may be shipped from other parts of the world but delivery time will be same.

We have warehouses almost all over the world, for better delivery, we may ship from nearest warehouse also.

For orders outside the USA/UK If custom Duty Charged, that will be paid by consignee only.

If you bought the wrong item, Shipping cost, eBay and PayPal fees will be deducted from the purchase price.

*** All items will be shipped within same day or 1 working day after received cleared payment (Saturday, Sunday, 
U.S. Holidays)

*** We will ship to your PayPal address, please keep your PayPal address correct, and provide your phone number,
this is for the shipping company to deliver items for you correct and soon.

Payment:
● We only accept PayPal/Visa
● Please make your address information correct as below:
1. Your FULL NAME
2. Your Full Delivery / Shipping Address (plus postcode and Phone Number)

Warranty:
Two-year factory warranty. We have a strict QC before sending out the items. If your item has any problem with
the warranty, please contact us, we are always here. Your satisfied is our goal.

The warranty does not extend to any products that are physically damaged or that are not under normal 
operating conditions as a result of misuse or improper installation on the buyer/user’s part.

Return Policy:

1. All items are guaranteed for 60 days from the days of received the items. If you are not satisfied with the item,
simply return it to us but before returning, confirm return address from us.

2. Please email us about the return, we will offer you the return address.

3. Refund or replace are available. After receiving the returned items, we will make the refund to you 
within a week (shipping fee and eBay/PayPal handle fee 15% of the listed price will not refund)

4. The returned items must be in original condition: including the original package box and all accessories/ 
warranty card/ user manual/ original carton/ packing materials have to be completed.

About Us:

As a professional team who are specialized in hearing instruments. We can offer you, Splendid Customer 
Service, high-quality product with a more economical price.

Feedback:

Your Positive Feedback will encourage us to offer much better service for you.

If you have any questions about our product, please contact us via eBay messaging system, we will try to offer a good solution within 24 working hours or maybe earlier depending on the nature of the query.

Thank you very much for visiting our store!!

Disclaimer “According to the FDA, it is in your best health interest to obtain a professional medical evaluation before purchasing a hearing aid and you are encouraged to do so before bidding on this item. If you choose not to obtain a medical evaluation before purchasing this item, I am required by law to provide you with and obtain from you a signed written waiver of the medical evaluation. I am also required to provide you with a copy of the User Instruction Brochure for a hearing aid, review the contents of that brochure with you, and allow you time to read the brochure. You must provide to me with either a signed statement from a physician or a signed waiver before I will deliver this item to you. Upon your request, I will also provide you a copy of the User Instructional Brochure for the hearing aid or the name and address of the manufacturer or distributor from whom a User Instructional Brochure for the hearing aid can be obtained.” If Customs of your country requires any medical document or anything, the consignee has to provide that, Sometimes shipments holds at customs which is the consignee’s responsibility only