Your monitor/screen may not reflect or distort the actual color of the item.

All items are sold by 1 (one) unless otherwise stated.

Some items are supplied in bulk packs (of 5 or 10, for example) by manufacturers. We repack them to sell by one. Repacked from bulk by GoodState, Part Number and Brand will be on the pack. This means that you may not get an original package shown in our photos, but the item is still genuine.

Most brands have factories around the world. The same genuine part can be manufactured in Japan, Mexico, Germany or other countries. We do our best to disclose such information but sometimes a new stock can arrive from a different country.

A tax invoice is supplied on request.

Buy two or more items at the same time (same or different listings) and automatically receive a 5% discount for each item.

Dear Customers, we continuously enhance our services and work on supplying quality products, improving communications, and reducing postage time. But, unfortunately, not everything depends on us. As you can understand, bought items can be lost by our delivery contractors or returns could take longer time due to inner problems on PayPal, and even the eBay website sometimes experiences technical difficulties.Please, take this into account before evaluating our work and let us solve your issues before leaving feedback.

Your satisfaction and positive feedback are important to us!

We will endeavour to post your order within one (1) business day or the next business day after receiving cleared payment. Parcels are not dispatched on weekends and public holidays.

Express postage option is available on check out. Please check if your area is covered by Australia Post Next Business Day Delivery Guarantee. Please check the Australia Post website.

Only paid orders are available for pickup. We do not accept cash on pickup.

Pickup is available from:
U40/8 Distribution Court
Arundel QLD 4214

When using Google Maps, enter ‘Arundel Business park’ or ‘GoodState’ rather than our street address. Somehow if you enter our street address it will navigate you to another complex.

We are generally here from 9 am to 4 pm every weekday. For pickup outside of normal business hours please contact us in advance.

We will combine multiple items purchased from our store in one parcel when it is possible.

Generally, parcels with a combined value below $700 will be shipped with Authority to leave. Signature on delivery might be added according to our judgments.

Please note: Any Import duties, taxes, and charges collected by your country are not included in the item price or postage cost. These charges are the buyer’s responsibility.

Check with your country’s customs office to find out what these additional costs are.

Parcels can be held by Customs Authorities for an extended period of time which can cause a delay in delivery.

Express Mail Service (EMS) Australia Post is used for International Express shipping. Please note, such events as public holidays, extreme weather conditions, the pandemic, etc. can extend delivery time.

Follow these steps to combine your multiple orders from our shop (It works only in the Desktop version, not in the app):

1. When you see an item you like, click ‘Buy It Now’

2. You will be taken to a web page that confirms your order with the option to ‘Continue Checkout with PayPal’. Do not checkout to pay for this item (yet).

3. When you are finished shopping for your several items, proceed to your ‘Purchase History’. You will see the option on the right side of your just-ordered items to ‘Pay Now’ or ‘Request total from seller’. Select ‘Request total from seller’

4. Wait for the seller to send you a new invoice.

5. Checkout with PayPal with this new invoice.

Should you wish to return your order, please contact us withinthirty(30)daysof a delivery date with a valid reason for a return.

Return Shipping is paid by the buyer if there is a change of mindORthe buyer provided incorrect vehicle detailsORthe buyer purchased an incorrect part without checking compatibility with us ORfor any reason(s) other than the buyer receiving a faulty item.In this case, original shipping is nonrefundable. Otherwise, return shipping is paid by GoodState Spare Parts.

A refund will be given as money back or item exchange (depending on the buyers preference and item availability).

All returned goods must be new, undamaged and uninstalled, and returned in undamaged original manufacturerpackaging (may be opened). This means the item should not be fitted or used. If an item is returned used, damaged or without an original packing, we can deduct up to 50% of its value or refuse a refund. Every case is decided individually.

NO REFUNDS ON ELECTRICAL PARTS(sensors, switches, ESU etc.)

All returns and exchanges are subject to the inspection by GoodState Spare Parts before a refund or exchange is granted. All refunds are made at the discretion ofGoodState Spare Parts.

For further information please contact us.

All mechanical parts sold by GoodState Spare Parts come with a 1-year warranty from the date of purchase. You are entitled to a refund or replacement provided goods are deemed (by GoodState Spare Parts) to be faulty.

All electrical parts and components sold by GoodState Spare Parts come with 30 days warranty from the date of delivery. You are entitled to a refund or replacement provided goods are deemed to be faulty by GoodState Spare Parts.

In order to be eligible for claims under warranty, all mechanical and electrical parts should be installed by a licensed motor vehicle mechanic/ repairer/ electrician/ cooling system specialist/ transmission specialist.

We require a report from a licensed motor vehicle mechanic/ repairer/ electrician/ cooling system specialist/ transmission specialist confirming the part is faulty.

This report should include:
– The part installation date.
– Acknowledgment that the part was installed according to the manufacturer instructions and manuals (including a step-by-step recount of how the part was installed and what kind of scan checks were run. Copies of scan checks need to be attached.
– A statement concluding the part is faulty.

This report should be signed and have a license number included.

This report along with the goods are to be sent to GoodState Spare Parts for further warranty procedures.

Our warranty does not cover any labour costs, loss of profit, consequential loss or damage, towing or freight expenses, or any other losses or expenses associated with the faulty product(s). Any repairs or work carried out on items purchased without our written consent are the customer’s sole responsibility.

A warranty will be considered void if a part is dismantled, tampered with, used in modified vehicles, performance or race competitions, or off-road.

Our warranty does not cover any claim that is caused by any of the following: incorrect or insufficient fluids or oils, overheating or removed heat tab, improper item installation or application, accident damage, overloading or misuse, unauthorized installation or repairs, or failing to properly maintain the item.